Terms of service

Terms of Service – NASHAYA UAE

Effective Date: 15.07.2025

Welcome to NASHAYA. These Terms of Service (“Terms”) govern your use of our website www.nashaya.com and any related services provided by NASHAYA FZ LLC. By accessing or using this site, or by placing an order, you agree to be bound by the following terms and conditions.

1. General Conditions

  • These Terms apply to all users of the site, including browsers, customers, vendors, and merchants.
  • You may not use our products for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • You agree not to duplicate, copy, sell, resell, or exploit any portion of the service or content without our express written consent.

2. Online Store Terms

  • You must be at least 18 years old or have the consent of a parent or guardian to use this site.
  • All prices listed are in AED (United Arab Emirates Dirham) and include applicable taxes unless stated otherwise.
  • Product availability is subject to change without notice. We reserve the right to limit the sale of our products to any person, region, or jurisdiction.

3. Accuracy of Information

  • We aim to provide accurate product descriptions, images, and pricing.
  • In the event of any error (pricing, description, stock, etc.), we reserve the right to correct it and revise or cancel your order accordingly.

4. Modifications to Products or Services

  • Prices and availability of products are subject to change at any time without notice.
  • We reserve the right to discontinue any product at any time.

5. Billing and Account Information

You agree to:

  • Provide accurate and complete billing and delivery information
  • Keep your account and payment details updated
  • Notify us promptly of any changes to your information

We may cancel or restrict orders that, in our view, appear to be placed by resellers or distributors without prior approval.

6. Third-Party Tools and Links

We may provide access to third-party tools and services, including:

  • Payment gateways
  • Delivery partners
  • Analytics and marketing platforms

These are provided “as is” without any warranties, and your use of them is at your own risk.

7. User Comments and Feedback

  • You may share suggestions, reviews, or other submissions, provided they are not illegal, harmful, or infringing.
  • By submitting content, you grant us the right to use, reproduce, modify, and publish it without restriction.

8. Personal Information

  • Your personal data submitted through our website is governed by our Privacy Policy.

9. Returns and Exchanges

10. Prohibited Uses

You may not use our site or its content:

  • For unlawful or abusive purposes
  • To violate international, local, or UAE laws
  • To infringe upon intellectual property rights
  • To harass, threaten, or discriminate
  • To upload malicious code, phishing content, or spam

Violation of these terms may result in termination of service.

11. Disclaimer of Warranties and Limitation of Liability

  • We do not guarantee uninterrupted or error-free access to the website.
  • All products and services are provided “as is” without warranties.
  • NASHAYA FZ LLC and its affiliates shall not be liable for any damages resulting from your use of the website or products.

12. Indemnification

You agree to indemnify, defend, and hold harmless NASHAYA FZ LLC from any claims, damages, or liabilities arising out of your breach of these Terms or any applicable law.

13. Governing Law

These Terms are governed by and interpreted under the laws of the United Arab Emirates, with jurisdiction in Ras Al Khaimah (RAK).

14. Changes to Terms of Service

We reserve the right to modify or replace any part of these Terms at any time. Updates will be posted on this page, and it is your responsibility to review changes regularly.

15. Contact Information

If you have any questions regarding these Terms, you may contact us at:

NASHAYA FZ LLC
Office: B4-206B3, Business Center 04, RAKEZ Business Zone-FZ, RAK, United Arab Emirates
Email: info@nashaya.com