Contact information

We're Here to Help – Contact NASHAYA UAE

For any questions, order-related queries, returns, or general support, feel free to reach out to us using the details below:


📍 Office Address:

NASHAYA FZ LLC
B4-206B3, Business Center 04
RAKEZ Business Zone-FZ
Ras Al Khaimah, United Arab Emirates


📧 Email Support:

info@nashaya.com
(Please include your order number and opening video for return/exchange requests)


🕐 Working Hours (UAE Time):

Monday to Saturday
10:00 AM – 6:00 PM GST
(Closed on Sundays & UAE Public Holidays)


📦 Order Support & Returns:

If you have questions about your order, delivery status, or would like to request an exchange or return:

📨 Email us at: info@nashaya.com
Please include:

  • Order Number
  • Description of the issue
  • Opening video of the parcel unboxing (mandatory for any return/exchange request)

Thank you for shopping with NASHAYA – It's a Fashion Fairytale.