Privacy policy

Privacy Policy – NASHAYA UAE

Effective Date: 15.07.2025

At NASHAYA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or make a purchase on our UAE website www.nashaya.com.

📥 Information We Collect

When you interact with our site, we may collect the following types of information:

1. Personal Information

When you place an order or attempt to make a purchase, we collect:

  • Full Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Details (processed securely via third-party providers)

2. Device Information

Automatically collected when you access the site:

  • IP Address
  • Browser Type and Version
  • Time Zone
  • Pages visited and interactions on our site (via Shopify & Google Analytics)
  • Cookies and similar tracking technologies

🎯 How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders
  • Communicate with you about your order or inquiries
  • Prevent fraudulent transactions and ensure safe shopping
  • Improve website functionality and personalize your experience
  • Send promotional updates or offers (only if you opt-in)

🔐 How We Protect Your Data

We are committed to keeping your data safe:

  • Encrypted data transfer via SSL
  • PCI-compliant payment gateways
  • Restricted access to customer data by authorized personnel only
  • Hosted on secure Shopify infrastructure

🍪 Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your shopping cart contents
  • Analyze site traffic and visitor behavior
  • Enhance your browsing experience

You can control cookie settings via your browser. Disabling cookies may affect your ability to use certain features.

📤 Sharing Your Information

We do not sell your data. We may share your information with:

  • Shopify – our e-commerce platform
  • Payment Gateways – for secure payment processing (e.g., Stripe, PayPal)
  • Logistics Providers – for order delivery across the UAE
  • Third-Party Tools – for analytics and email marketing (only with consent)

🌍 International Data Transfers

As Nashaya operates across India and the UAE, your personal information may be processed outside the UAE. By using our website, you consent to such transfers, provided they maintain adequate data protection.

🙋♀️ Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications at any time

📧 To exercise your rights, email us at info@nashaya.com

👶 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

🔄 Policy Updates

We may periodically update this policy to reflect changes in laws or our business practices. All updates will be posted on this page with the new effective date.

📞 Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

NASHAYA FZ LLC
Address: B4-206B3, Business Center 04, RAKEZ Business Zone-FZ, RAK, United Arab Emirates
Email: info@nashaya.com